Holiday Delivery & Returns
HOLIDAY DELIVERY
DOMESTIC HOLIDAY SHIPPING (Excluding Hawaii & Alaska)
To ensure your orders are received by 12/22/2023*, please note the following deadlines below:
GROUND | 3 DAY | 2 DAY | NEXT DAY |
Order by: 12/13/2023 12:00 PM PST |
Order by: 12/17/2023 12:00 PM PST |
Order by: 12/18/2023 12:00 PM PST |
Order by: 12/19/2023 12:00 PM PST |
GROUND SHIPPING: Place your order by 12:00 PM (Noon) PST Wednesday, December 13, 2023 to ensure arrival by Friday, December 22, 2023.
3 DAY SHIPPING: Place your order by 12:00 PM (Noon) PST Sunday, December 17, 2023 to ensure arrival by Friday, December 22, 2023.
2 DAY SHIPPING: Place your order by 12:00 PM (Noon) PST Monday, December 18, 2023 to ensure arrival by Friday, December 22, 2023.
INTERNATIONAL ORDERS
We are unable to guarantee arrival by December 22, 2023 for orders placed after 12:00PM PST, Friday, December 15, 2023.
Kindly note, delays due to customs or transit are not guaranteed before or after out cutoff of Friday, December 15, 2023.
*HOLIDAY RETURNS*
See full return policy online HERE.
Process your return online HERE
Fill out the return form on the physical packing slip received with your order / gift.
We are happy to extend our return policy through WEDNESDAY, JANUARY 31, 2024, on items purchased from WEDNESDAY, NOVEMBER 22, 2023 - MONDAY, DECEMBER 25, 2023.
Please note, return requests forms must be completed online here using your original order # and shipping zip code.
**Refunds are only issued to original form of payment and a $10.00 return fee will be deducted from refund.
***We will waive the $10.00 return fee if you prefer to receive store credit for your return
As a reminder, notification of refund will be sent to original email used to purchase.
If returning a gift, please contact cs@jeffreycampbellshoes.com or fill out our online Customer Service form here if you wish to receive a merchandise credit instead of refund.
Drop off your return at any authorized UPS location no later than WEDNESDAY, JANUARY 31, 2024.
RETURN SHIPPING REQUIREMENTS:
Item must be unworn, unused, and in the same condition received as items are thoroughly inspected upon receipt. Item must have all tags, original packaging materials & shipped back in original box or appropriate shipping carton. Do not use shoe box as shipping carton.
RETURN PROCESSING
Returns are processed within 5-7 business days of receiving.
An email will be sent to the email address on file once your return is processed.