See full return policy online HERE.

Process your return online HERE

Fill out the return form on the physical packing slip received with your order / gift.

We are happy to extend our return policy through FRIDAY, JANUARY 31, 2025, on items purchased from FRIDAY, NOVEMBER 15, 2024 - TUESDAY, DECEMBER 24, 2024.

Please note, return requests forms must be completed online here using your original order # and shipping zip code.

**Refunds are only issued to original form of payment and a $10.00 return fee will be deducted from refund.

***We will waive the $10.00 return fee if you prefer to receive store credit for your return

As a reminder, notification of refund will be sent to original email used to purchase.

If returning a gift, please contact cs@jeffreycampbellshoes.com or fill out our online Customer Service form here if you wish to receive a merchandise credit instead of refund. 

Drop off your return at any authorized UPS location no later than FRIDAY, JANUARY 31, 2025.

RETURN SHIPPING REQUIREMENTS:

Item must be unworn, unused, and in the same condition received as items are thoroughly inspected upon receipt.  Item must have all tags, original packaging materials & shipped back in original box or appropriate shipping carton. Do not use shoe box as shipping carton. 

RETURN PROCESSING

Returns are processed within 5-7 business days of receiving. 

An email will be sent to the email address on file once your return is processed.